AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For […]

The term “serverless computing” conjures images of a world where business owners don’t need to purchase expensive hardware or configure complex software. Luckily, serverless computing isn’t just a dream — it’s completely real and is the next big thing in cloud computing. What is serverless computing? Serverless computing is a bit of a misnomer since […]

In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business. Office Write and draw with digital […]

Microsoft introduces a more fun and personal way to sign in to your Windows 10 devices. With Windows Hello, you can now log in with just a look or a touch. This features also comes with enterprise-grade security without having to type in a password. Say hello to fingerprint, iris, and facial scans Windows Hello […]

In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. More recently, however, the institute has reversed its stance. Find out why and what great passwords are made of. The problem The issue isn’t necessarily that the NIST […]

Did your Mac slow down after you installed macOS Mojave? Or do you suspect that its sluggishness is caused by nearly empty memory storage space? No matter what caused your Mac to slow down, things are not hopeless. Here are some ways to speed it up. Clean up your Login Items The Login Items list […]

According to a recent survey of 1,800 consumers, 42% said they’re “very unlikely” to buy from unprofessional or ugly websites. If you’re wondering whether or not your site could fall into that category, check out these key indicators. A variety of professional photos From pictures of your products to team photos, high-quality images are arguably […]

A “battery low” notification on your Android phone can be the most frustrating thing in the world, especially when you don’t have a charger with you. You can hastily try to close applications and adjust your phone’s settings, but the damage has been done. To avoid getting into that situation again, follow these tips to […]

A common reason for running the Windows operating system (OS) on a Mac computer is to bypass compatibility issues. Virtualization is the only way to efficiently install OS-specific software on any machine, so let’s go over some of the ways this solution creates synergy between the two platforms. Configure an entire machine with a few […]

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that. Improved Video Conferencing The major factor holding web and video […]