Is your healthcare practice still accepting and confirming appointments via email, phone calls, or in-person visits? The problem with manual appointment scheduling is that it can be time-consuming and prone to error. It can lead to double bookings and missed appointments, which can negatively impact your business. Fortunately, an online scheduling system can help address […]
Level up your healthcare business with online scheduling
The benefits of call recording: Get more from your conversations
Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]
Improve your healthcare organization’s productivity with online scheduling
Hectic workdays can easily overwhelm any healthcare worker, so it’s always a good idea for them to seek out solutions to organize their busy schedules. A good way for healthcare businesses to help staff better manage their time is by using online scheduling solutions. Online scheduling is one of the simplest and most popular technologies […]
Choosing the ideal VoIP system
Communicating with people via tablet, mobile phone, or laptop has never been easier. Thanks to progressively faster and more stable internet connections, Voice over Internet Protocol (VoIP) services have become a more accessible and cheaper alternative to conventional phone calls. Entrepreneurs have seen their potential, and are using VoIP technology to improve their communication strategy. […]
Top 5 benefits of using softphones
Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are […]
Diffuse negative online comments the right way
Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business more relatable and therefore more attractive to more consumers. To use this opportunity properly, social media managers should know how to keep their wits together, especially in the face of negativity online. Read on to […]
3 Benefits of online scheduling
While quality of care is a major factor when patients choose a healthcare facility, convenience is now becoming another key consideration. Online scheduling, in particular, has become more and more important in selecting a healthcare provider. Even if the use of smartphones, tablets, and other internet-connected devices has already permeated society, many healthcare facilities have […]
Factors for selecting a VoIP system
Keeping in touch with people through mobile devices has become cheaper these last few years. It is not surprising to see more businesses taking advantage of these affordable and versatile communication methods. Voice over Internet Protocol (VoIP) services are a popular alternative to regular phone calls and has become a necessity for many organizations in […]
Tips to protect your brand online
Your brand’s online reputation is not helpless from negative reviews on consumer complaint sites. Though it’s nearly impossible to remove them from the Internet, there are online reputation management strategies you can use to deal with these pesky complaints. Don’t engage site or users directly Don’t send emails demanding to have the content removed or […]
Why businesses need web monitoring
The internet is indispensable for improving business productivity, but it’s also an outlet for procrastination. With unfettered access to the internet, it’s easy to stray away from your important work responsibilities. Fortunately, web monitoring can ensure your employees don’t overuse non-work-related sites. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or online […]