VoIP’s hold message options are easy

A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems. When an operator asks a client for permission to put them […]

Schedules are a breeze with Bookings

Manually managing appointments is a frustrating time-waster, especially when you factor in last minute cancellations and no-shows. With Bookings, you can let clients find available times for themselves and even have them automatically receive booking confirmations and timely appointment reminders. Here are more ways in which this simple app can tremendously help your business out: […]

4 Data backup solutions to consider

The modern business uses data in almost every aspect of its operations. Without immediate and constant access to it, a business will come to a grinding halt. What’s more, in the event of a disaster, it risks losing valuable data if it doesn’t have a backup strategy in place. Here are four data backup solutions […]

Some ransomware strains are free to decrypt

Over the last few years, different versions of ransomware have sprung up, all aimed at extorting money from your business. Before you even consider paying for the release of your data, the first thing you must always check is if there’s a free cure for the ransomware that infected your systems. The state of ransomware […]

Android bloatware: What you need to know

If you have bought an Android phone on contract from a wireless provider, you’ve likely noticed apps that come preinstalled on your device. These apps are called bloatware, which many users don’t want. The problem is, they’re difficult — if not impossible — to uninstall. Luckily, there is something you can do about them. What […]

4 Virtualization myths you shouldn’t believe

Explaining the concept of virtualization is no easy task and failed attempts to do so have left it with a less-than-ideal reputation. We want to set the record straight about virtualization’s many benefits by dispelling four of the most common misconceptions about it. Myth #1 – Virtualization is too expensive for SMBs Many people assume […]

Back up your files with Apple Time Machine

There’s a common notion that Macs are the most reliable computer brand because they are less likely to get viruses or crash often — but they do. Like any other computer, Macs aren’t immune to coffee spills, theft, and cybercrime. And when these things happen, we often panic. Here’s why the Time Machine is your […]

Business phones: Things you need to know

Should you consider adopting new phone systems for your business? In this article, we define the different types of phone systems, their differences in life cycles, and technology options in the past and the present. Read on to learn more. Different phone systems Telephones have come a long way from when they first came about […]

To succeed on the cloud, you may need attitude adjustments

Cloud computing is not some magic pill you can take to make your business instantly successful. As with any business tool, it must be used properly to be of any help to your company. If you have any preconceived notions about the promises of the cloud, you’ll need to adjust your mindset so you can start off on the right foot.