In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business. Office Write and draw with digital […]

Technological advancements have a tremendous effect on the healthcare industry. Something called machine learning is the first step toward artificial intelligence (AI) and it’s already streamlining service delivery for those in the medical profession. Here are a few examples your practice could be missing out on. Virtual personal health assistants At the helm of the […]

Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are paving the way for automated processes that have the potential to significantly enhance VoIP performance. Contact Center Operations Thanks to […]

In the past month, Microsoft has beefed up Office 365 with AI-driven capabilities designed to help businesses make the most of their data, company content, collaborative projects and more. Read on to learn about the new smart features you can expect in the Office 365 update. Automatically Uncover Trends in Excel Data Finding useful information […]

Big-name social media platforms such as Instagram, Facebook and Snapchat are more interactive and responsive than ever. However, these platforms now have a plan to move another step forward in 2018. Here are the top 5 trends you should watch out for this year. The boom of Augmented Reality The launch of the new iPhones […]

Technology has long been a cornerstone in the healthcare industry. Changes in technology and advances in medicine are so closely linked that they’re often one and the same. This time, the changes have to do with artificial intelligence (also known as AI). This autonomous technology has the opportunity and the means to completely transform and […]