Unified Communications (UC) may be a solution to problems and potential issues a business may not even realize it has. The process of integrating multiple communications into a singular communication process can be both daunting and exciting. To determine whether or not UC are right for your company, learn more about their pros and cons […]

Cyber-crimes based on denial of services (DoS) attacks are nothing new. But of the businesses facing the threat of a DoS to their Voice over Internet Protocol (VoIP) system, most have no idea how to prevent this type of attack, or even why it’s being launched against them. If you’re one of those businesses, we […]

VoIP acts as a bridge between traditional landlines and our internet-centric lives. By unifying communications under a single system for voice, data, and video converged networks, many businesses are realizing unprecedented savings and improvements to their workflow models. If that sounds like something your SMB could benefit from, you’ve come to the right place. Fax […]

Most of us have heard of the wonders that VoIP can provide to businesses, cheaper telephony, more diverse functionalities and increased mobility — but have you heard about the better access to customer data? As technology continues to connect us in new and exciting ways there is an endless supply of data to interpret. VoIP […]

Not that long ago, VoIP services were a new and revolutionary concept. Nowadays, internet-based voice communication is commonplace among SMBs, which means it’s time to turn our attention toward improving their security. Without a thorough understanding of what is needed to protect your VoIP systems, you could be vulnerable to cyberattacks. Let’s take a closer […]

So you’ve noticed that the work rate in the office has been slowing down lately. Perhaps it’s because the job is too stressful. Or maybe most of your employees live far away from the new office. Whatever the reason, it’s probably best to try something new. But what can you do to get your employees […]

When considering a VoIP solution, many small business owners have a lot of reservations. What if the call quality is unsuitable? What if your staff struggles with the technology? What if you have to deal with the headache of installing an additional network? All these assumptions can prevent business owners from giving VoIP a try, […]

Voicemail, Do Not Disturb, and call recording are among the few reasons why companies choose VoIP services to solve their communication needs. However, there are features that can be overlooked by small businesses such as customizable hold music or in-call coaching, to name a few. So if you want to get the most out of […]

VoIP – the mere mention of the word can send shudders down a business owner’s spine. With such an odd name, it may make little sense to utilize something so unfamiliar in your business. You may want to know more about it before committing to a full blown system for you and your employees. Like, […]

When a technology is released on the market that promises to cut the expense of your old technology in half, it certainly can raise some eyebrows. We all know, when a deal sounds too good to be true it usually is. So when it comes to VoIP, and its wild claims of radically reducing phone […]