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In recent years, advances in technology have had a profound impact on the healthcare industry. For instance, artificial intelligence (AI) is helping medical professionals streamline service delivery to patients. Here are some of the ways that AI is transforming the healthcare sector. Virtual personal health assistants At the helm of the AI revolution are virtual […]

Android devices are among the most popular devices on the market today. With a wide variety of features and designs, users have an abundance of choices. Not only that, but there are also more than two million apps available on the Google Play Store. Unfortunately, some of these are rogue software developed by cybercriminals under […]

Some of the most high-profile ransomware cases in recent memory include the WannaCry and Petya outbreaks in 2017, which infected hundreds of thousands of Windows PCs around the world. However, ransomware such as EvilQuest target Mac computers specifically. If you have a Mac, follow the security best practices below to avoid getting infected. What is […]

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually have the opportunity to provide […]

The cross-application service in Microsoft 365 known as Groups enables members of a team to collaborate and share resources with one another. Such resources can be a calendar, spreadsheets, and even an Microsoft Outlook inbox, among others. Groups also has a feature called connectors that allows users to share content from third-party services right in […]

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many are wary of spending too much on BI. […]

Microsoft is set to release major improvements for Windows 10 in 2021, along with new services designed to enhance performance, accessibility, and user experience. Let’s take a look at what these changes are and what they mean for Windows users. What’s new on Windows 10? Microsoft tends to release major updates followed by several smaller […]

Every business should have a strong cybersecurity posture to keep cybercriminals from infiltrating their network. One way to do this is by implementing a strict authentication process using two-step or two-factor authentication. These two processes are so similar that many confuse one with the other. Learn the difference between the two and how you can […]

Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the tech powerhouses are also neck and neck with Microsoft Teams and Google Meet. These platforms share common calling and video conferencing features, but depending on […]

It can be overwhelming to have several windows open to manage your company email, chats, and any cloud storage just to perform your daily tasks. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the challenges of multitasking. The convenience of chat apps has enabled workers to cut time spent […]