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No business ever gets very far without a steady stream of customers. They are your primary source of revenue, so taking care of your relationships with them must be your highest priority. To effectively foster customer relationships, your business should leverage customer relationship management (CRM) systems. Imagine buying a product, and it breaks the first […]

With the prevalence of cyberattacks on companies of all sizes these days, businesses cannot afford to relegate cybersecurity to the bottom of their budget priorities. When it comes to cybersecurity, even small businesses should partner with a managed IT services provider (MSP). Here’s why it’s crucial to partner with an MSP that can implement robust […]

In the past few weeks, Microsoft has rolled out the Windows 10 October 2020 Update. Also known as Windows 10 version 20H2, the latest update to the popular operating system brings a wealth of useful new features designed to improve your PC’s functionality and performance, as well as your overall experience. Read on to learn […]

More and more healthcare organizations are turning to managed services providers (MSPs) for their IT needs. The outsourced technology support model lets hospitals and clinics focus on being healthcare providers rather than IT professionals learning on the fly. Here’s why partnering with MSPs is beneficial for healthcare providers: MSPs guarantee response times When it comes […]

When using an Android smartphone for the first time, users receive a prompt from apps like Google to enable location services. Users may decide to accept it because it’s convenient — no need to enable it every time you open an app. But that also means letting Google track all your activities. If you don’t […]

Cybercriminals and hackers are rarely shy about the methods they use to attack their victims. Many of them are more than happy to share how they broke into a business’s network or how they walked away with thousands of dollars after successfully extorting a business owner whose company is now destroyed. There are new stories […]

Even Macs are not immune to slowing down, but this problem is usually something you can resolve with a tweak or two. In this post, we prepared five tips to keep your Mac as speedy and efficient as you need it to be. Clean up your Login Items The Login Items list (also known as […]

VoIP is no longer the mysterious phone tech it was 20 years ago, and yet many businesses still fail to realize its full potential. This in part due to a lack of understanding of what internet phones can do. Read on to learn more about the benefits of VoIP. Different phone systems Phones have come […]

The shift to remote work has not been easy, especially for IT administrators. After all, they’re in charge of supervising and securing workflows, devices, and software to ensure optimal user experience and to keep cyberthreats at bay. They are also expected to deploy IT solutions that are within budget so that costs don’t run amuck. […]

If your managed IT services provider has been using the same business continuity plan (BCP) for years, your organization may be in trouble. BCPs should continuously be updated so you avoid overlooking or underestimating certain issues. Not updating your BCP is just one mistake that can harm your business. Here are a few more you […]