Many businesses today can’t live without Voice over Internet Protocol (VoIP) systems, which provide a wealth of features and benefits, primarily cost savings and advanced functionalities. However, with these advantages comes the risk of cyberthreats targeting VoIP infrastructures. To mitigate these risks, businesses must implement the following measures. Enhance password security Your passwords serve as […]

In the era of remote and hybrid work setups, many businesses have switched over to Voice over Internet Protocol (VoIP) from traditional landlines. Some have chosen to go with VoIP softphones, while others are using VoIP hardphones. If you’re also considering transitioning to VoIP, read on to learn about these two VoIP options. VoIP softphones […]

The choice between cloud-based and on-premises Voice over Internet Protocol (VoIP) hosting is a strategic decision that can significantly impact the efficiency and effectiveness of your business’s communication infrastructure. To make an informed choice, it’s crucial to weigh the factors that matter most to your organization, whether it’s flexibility, security, scalability, or cost-effectiveness. Let’s explore […]

Voice over Internet Protocol (VoIP) phishing, a technique that involves manipulating VoIP technology to trick users into giving up sensitive information, has become a favored tool in every cybercriminal’s arsenal. But why is this so? Let’s take a look at the reasons scammers choose this nefarious activity over other schemes. By unraveling why VoIP attacks […]

Voice over Internet Protocol (VoIP) is a cost-effective and reliable alternative to traditional landlines. The fifth generation of cellular network technology, commonly known as 5G, provides significantly faster speeds, lower latency, and increased capacity that can take VoIP networks to the next level. Read on to discover how 5G can improve your VoIP system.. Increased […]

When it comes to modern communication technologies, Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE) are two popular options for businesses. Both of these technologies offer significant advantages over traditional telephone systems, but understanding which one is better suited for your business requires a closer look. Let’s explore the key features and […]

Clients often have to deal with being put on hold during a phone call and greeted by dull music or repetitive messages that do little to ease the frustration of waiting. As a business owner, you can do several things to make this experience better for your clients. Enhancing the on-hold experience is not only […]

Many small- or medium-sized businesses could benefit from switching to Voice over Internet Protocol (VoIP) phone systems. But you can’t take advantage of the cost savings or improved efficiency without understanding how to use this technology properly and deal with the occasional issue. Here are some of the most common VoIP issues and how to […]

Businesses looking for a Voice over internet protocol (VoIP) solution can choose from two options: open-source and proprietary systems. To help you decide which solution is best, this article outlines the key benefits and drawbacks of each type so you can make an informed decision on what will work best for your organization’s needs. What […]

More and more companies are making the switch to Voice over Internet Protocol (VoIP) from traditional landlines due to VoIP’s cost-efficiency, cutting-edge call features, and remote work capabilities. However, understanding the various VoIP services and choosing the right one for your company can be overwhelming. In this blog post, we’ll provide you with the information […]